FAQ

It’s normal to have questions in most cases you can find the answer here in our  frequently asked questions or FAQ for short. We update it frequently so check it out every week.

  • Do you sell our data?

    Short answer : No, we don’t play that game.

    Long answer: As everybody in the internet we hate that. That is why this is one of our major rules which we never brake. All our data collected in all our projects or clients will never sell information connected with our clients/visitors.

  • Do you make plugins or themes for your clients?

    Short answer: Yes, we do. E-mail us.

    Long answer:  (will be here soon)

  • What payment methods do you accept?

    Paypal,Visa, MasterCard and American Express.

  • Can I change my plan in the middle of the month?

    Certainly! If you have a monthly plan, your change will be effective the following month. If you have a yearly plan, the change will be effective at the renewal date.

  • Is it possible to cancel anytime?

    Yes. As soon as you cancel your plan, we will disable our automated maintenance systems, and will erase your data from our systems. Please note that we will not refund unused time.

  • Where I can learn more about E-commerce or websites?

    We try to help all our clients for visitors to our website as much as possible that is why we write blogs or open source projects. You can check here for all our open knowledge:

  • What happens if my website is broken when updated?

    There are a lot of reasons in which this can happen, it’s possible that a website be “broken” following an update.

    When that happens, we will restore your website to the most recent backup copy before the issue, and will let you know.

    If the reason for the problem is judged to be “minor” by our team, we will be glad to correct the issue without additional charge so that your website may benefit from the update.

    However, if the issue is caused by a custom plugin or theme, additional fees may apply. We’ll let you know, of course, before any work is performed.