Legal - Privacy Policy

MGKNeT
Ruse, Bulgaria
contact[at]mgknet.com

We may collect the following types of personal data:

• Contact data: Name, email address, phone number when you contact us or submit a form
• Technical data: IP address, browser type, operating system, device information
• Usage data: Pages visited, time spent on site, referral source
• Project data: Information you provide about your business and project requirements
• Payment data: Billing information processed through secure third-party payment providers

We process your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the services you have requested
• To send project updates and relevant communications
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

We process your personal data based on one or more of the following legal grounds under GDPR:

• Consent: You have given explicit consent for specific purposes
• Contract: Processing is necessary to fulfill our contractual obligations to you
• Legal obligation: Processing is required by law
• Legitimate interests: Processing is necessary for our legitimate business interests

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for all data transmission (HTTPS)
• Secure hosting infrastructure with regular security updates
• Access controls and authentication measures
• Regular security assessments and monitoring

While we take all reasonable precautions, no method of transmission over the Internet is 100% secure.

Our website uses cookies and similar technologies to:

• Enable essential website functionality
• Remember your preferences
• Analyze website traffic and usage patterns
• Improve user experience

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

We use the following third-party services that may process your data:

• Hosting: Secure cloud hosting providers in GDPR-compliant data centers
• Analytics: Privacy-focused analytics to understand website usage
• Communication: Email and messaging services for client communication
• Payment processing: Secure payment gateways for transactions

These services have their own privacy policies and we ensure they meet GDPR requirements.

Your data may be transferred to and processed in countries outside the European Economic Area. When this occurs, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active client relationships: Duration of the relationship plus 7 years
• Inquiries: Up to 2 years if no business relationship is established
• Legal requirements: As required by applicable law

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, contact us at contact[at]mgknet.com.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Bulgaria, this is the Commission for Personal Data Protection (CPDP). For EU residents, you may also contact the European Data Protection Board (EDPB).

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or our data practices, please contact us at:

MGKNeT
Email: contact[at]mgknet.com