WordPress Support - Keep your WordPress site secure and running smoothly
WordPress powers 43% of the web, but it requires ongoing maintenance to stay secure and performant. Our support plans handle updates, security, backups, and technical issues - so you can focus on your business.
Why It Matters - WordPress sites need ongoing care
Outdated WordPress sites are prime targets for hackers. Regular updates, security monitoring, and proper backups protect your investment and keep your site performing at its best.
90%
of hacked WordPress sites had outdated core, plugins, or themes (Sucuri)
30K+
websites are compromised daily according to industry estimates
100%
of our maintained sites stayed hack-free since 2020
Plans - Support plans for every stage of growth
From basic maintenance for small sites to enterprise support for mission-critical platforms - a plan that fits your needs and budget.
Essential
Core maintenance for small business websites
- WordPress core updates
- Plugin & theme updates
- Weekly backups
- Security monitoring
- Uptime monitoring
- Monthly health report
- Email support (48h response)
Professional
Comprehensive support for growing businesses
- Everything in Essential
- Daily backups
- Performance optimization
- Staging environment
- Malware scanning & removal
- 2 hours development time
- Priority support (24h response)
Enterprise
Full-service support for mission-critical sites
- Everything in Professional
- Real-time backups
- Advanced security hardening
- CDN configuration
- Database optimization
- 5 hours development time
- Phone support (4h response)
What's Included - Comprehensive maintenance coverage
Our maintenance plans cover everything your WordPress site needs to stay healthy, secure, and performing at its best.
- Core Updates. WordPress releases security patches and feature updates regularly. We test and apply these updates safely, ensuring compatibility with your themes and plugins.
- Plugin Updates. Outdated plugins are the leading cause of WordPress security issues. We update plugins weekly after testing on staging environments.
- Theme Updates. Theme updates often include security fixes and compatibility improvements. We ensure updates don't break your customizations.
- Database Optimization. Over time, WordPress databases accumulate overhead. We regularly clean post revisions, spam comments, and optimize database tables.
- Security Hardening. We implement security best practices: strong passwords, two-factor authentication, file permissions, and security headers.
- Performance Monitoring. We track page load times, server response, and Core Web Vitals to catch performance issues before they affect users.
Security you can trust
WordPress security isn't optional - it's essential. All our plans include proactive security measures to protect your site from threats.
FAQ - Common questions
Have more questions about WordPress maintenance? We're happy to help.
What happens if an update breaks my site?
We test all updates on a staging environment before applying them to your live site. If something does go wrong, we maintain daily backups and can restore your site quickly. Our update process is designed to minimize risk.
Do you support premium plugins and themes?
Yes, provided you have valid licenses. We can update any plugin or theme that's accessible through the WordPress dashboard. If manual updates are required (some premium plugins), we handle those too.
How quickly do you respond to emergencies?
Response times depend on your plan. Essential gets 48-hour email response. Professional gets 24-hour priority response. Enterprise gets 4-hour phone support. For actual site-down emergencies, all plans receive expedited attention.
Can I use my own hosting provider?
Yes, we support sites on most quality hosting providers. However, we may recommend migration if your current host has security or performance limitations. We also offer our own managed hosting with optimized WordPress performance.
What if I need custom development work?
Professional and Enterprise plans include monthly development hours for small tasks and modifications. Larger projects are quoted separately. We also offer standalone development services outside of maintenance plans.
How do I cancel or change my plan?
You can upgrade your plan at any time, with the change taking effect immediately (prorated). Downgrades take effect at your next billing cycle. You can cancel anytime with 30 days notice - no long-term contracts.
Running a WooCommerce store?
E-commerce sites have additional requirements. Check out our specialized WooCommerce support plans with revenue protection features.
Thinking about switching to WordPress from another platform? Check out our WordPress migration services for a seamless transition with no interruption to your business. Learn about WordPress migration →
Related Services - Explore more ways we can help
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